Frequently Asked Questions

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

The estimated delivery time can be found in the order confirmation email.

HOW DO I CHANGE MY SHIPPING ADDRESS OR CANCEL AN ORDER?

Orders can be modified or canceled within two hours after receiving your order. If the order has been processed for shipping, all updates will be ignored. To request an address update or order cancellation, please visit the contact us page.

CAN I PICKUP MY ORDER?

Order pickup is not available.

DO YOU SHIP TO MY COUNTRY?

We currently ship orders to the United States only.

I RECEIVED THE WRONG ITEM

Please contact us via the contact us page. or send us an email to support@keylessmart.com.

MY ORDER ARRIVED DAMAGED

Please contact us via the contact us page. or send us an email to support@keylessmart.com.

WHERE SHOULD I MAIL MY AUTHORIZED RETURN?

Please contact us via the contact us page and we will provide you with return instructions.

WHAT DO I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?

Orders can be modified or canceled within two hours after receiving your order. If the order has been processed for shipping, all updates will be ignored. To request an address update, please visit the contact us page,or contact us at support@keylessmart.com.

CAN I CHANGE OR CANCEL AN ORDER AFTER I'VE SUBMITTED IT?

Orders can be modified or canceled within two hours after receiving your order. If the order has been processed for shipping, all updates will be ignored. To request an address update, please visit the contact us page,or contact us at support@keylessmart.com.

Send an email

support@keylessmart.com