• • • At keylessmart.com customer satisfaction in our goal, therefore we accept returns within 30 days from the date of purchase.
    • Customers are responsible to pay for the return shipping unless the item was delivered damaged.
    • Please note that we do not refund the shipping charges paid by customers when item was purchased (eg. customer paid $50 for the item and $10 for shipping, only $50 is refunded).
    • We do not refund programming fee if the item was unsuccessfully programmed because:
      • We have no control over who is programming it for customers
      • The remote/key fob/key may not be programmed because it is not compatible with your vehicle, vehicle is not equipped with a compatible entry system
      • There are some electrical issues
      • Not all remote programmers have the proper tools to program all year, make and model

How to return a product?

Send us an email to support@keylessmart.com with a brief message including order number and return reason or contact us via the contact form.

Exchanges

• We accept exchanges within 30 days from the date of purchase.
• Please send us an email at support@keylessmart.com including your order number and details about the item you need to exchange